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Privacy Policy

How we collect, use, and protect your personal information.

Last updated: April 2026

Who we are

Street Child United (“SCU”, “we”, “us”) is a registered charity in England and Wales. We are the data controller for personal information collected through this website.

Contact: info@streetchildunited.org

What data we collect and why

DataPurposeLawful basis Name & email (newsletter)Sending you updates and event newsConsent Name, email, message (contact form)Responding to your enquiryLegitimate interest Name, email, amount, Gift Aid declaration (donations)Processing your donation and meeting legal obligationsContract & legal obligation IP address, device, page views (analytics)Understanding how the site is used to improve itConsent

Cookies

We use two categories of cookies:

  • Essential — required for the site to function (e.g. security tokens, payment sessions). These are always active.

  • Analytics — Google Analytics 4 and Meta Pixel, used to understand site traffic. These are only set if you click “Accept all” in our cookie banner.

You can change your preference at any time by clearing your browser cookies and revisiting the site.

Third-party services

We share data with the following processors, all bound by data processing agreements:

  • Mailchimp (Intuit Inc., USA) — newsletter delivery

  • Resend — transactional email (contact form replies)

  • Stripe (Stripe, Inc., USA) — donation payment processing

  • Google Analytics (Google LLC, USA) — website analytics (consent only)

  • Meta Pixel (Meta Platforms, USA) — advertising analytics (consent only)

Where data is transferred outside the UK/EEA, appropriate safeguards (Standard Contractual Clauses or equivalent) are in place.

How long we keep your data

  • Newsletter subscribers — until you unsubscribe

  • Contact form enquiries — 2 years from last contact

  • Donation records — 7 years (HMRC Gift Aid requirement)

  • Analytics data — 14 months (Google Analytics default)

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Object to processing based on legitimate interest

  • Withdraw consent at any time (this does not affect past processing)

  • Data portability

To exercise any of these rights, email hello@streetchildunited.org. We will respond within one month.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) — the UK’s supervisory authority for data protection.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page will reflect any changes.

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